Daly City neighborhood · 24/7
Westlake Palisades: the bluff above the ocean, where the garage door at the sidewalk faces the weather head on
The streets on the edge of the bluff, Palisades Drive and the blocks around Skyline Drive, with the Pacific directly below and no shelter between the water and the west-facing wall of the house. Twenty-one minutes from the van.
~21 min
Avg. arrival
$89
Service call
24/7
Availability

The plan is the same as the rest of the tract, so the daily door is still the one at sidewalk level under the house, and that is where the calls come from. What is different up here is what that door lives through. The garage face is often the most exposed surface on the whole property, taking wind straight off the water for most of the year, and the pedestrian door beside it or in the back of the garage gets the same treatment through every gap in the opening. A lockout is $129 to $239 with the $89 already inside the figure, but the more useful sentence on this page is the one about timing: nobody up here should be surprised by a lower cylinder, because it will always give a season of warning before it stops.
The warning is a key that begins to want a particular angle. Nothing corrodes on the outside of the lock where you would notice it; the damage happens up inside the keyway, where the pins and their springs sit in a channel that coastal air passes through every day. A pin needs to grow only a few thousandths of an inch rough to stop dropping cleanly into line, which is why one of these cylinders is finished long before it looks like anything is wrong with it. Washing it out is worth doing at the first sign and pointless once the plug has pitted. After that it is a replacement at $125 to $329, and the finish is most of that decision: standard chrome-plated builder's hardware was specified for indoor openings, and the 630 stainless version of the same lock is what belongs on a wall facing the water.
The same exposure is the reason to be careful about what goes on that door electronically. A keypad lock is a reasonable thing to want on the entrance a family uses every day, and it works fine here provided the unit is rated to live outdoors and the mechanical key underneath it is cut and pinned when the lock is fitted rather than left as a promise. Installation is $189 to $479. Where somebody wants the code on the exposed side of the house and the honest answer is that the model chosen will not survive there, you hear it before it is installed.
The bluff adds one more thing worth knowing. Ground on the coastal edge of this city moves, most visibly at Mussel Rock down the slope, and doors on properties near the edge do occasionally stop meeting their strikes for reasons that have nothing to do with the lock. When a bolt starts landing low against its keeper and the door has to be lifted before the key will turn, that is the building talking rather than the hardware, and it is corrected by moving the keeper rather than by buying a cylinder. Twenty-one minutes is the run out here, evenings add $50 and overnights $90, and ninety days covers the work.
Say how close to the bluff you are and which way the trouble door faces, because a west-facing garage opening and a sheltered one on the same street are not the same job. If the key has been getting harder to turn, say for how long: under a year is often a clean, past that it is usually a new cylinder, and knowing which decides what is loaded before the van leaves.
Nearby
Over the hill, the same van
FAQ
Asked about Westlake Palisades
How long should the lock on our garage door actually last up here?+
Less than the packaging suggests, and less than the same lock would manage a mile inland. On a west-facing opening this close to the water, plain plated hardware is something you buy twice, while the 630 stainless equivalent carries on being a lock. What we will not do is turn that into a reason to change everything on the property: interior doors and the sheltered side of the house sit in a different situation and get quoted as one.
Can we put a keypad on the garage-side door with the ocean right there?+
Yes, with two conditions. The unit has to be one built to stand outdoor exposure rather than a model intended for an interior hallway, and the mechanical key that comes in the box gets cut and pinned during the installation so a flat battery is a nuisance instead of a night outside. That is $189 to $479 fitted, and the choice of model is discussed before anything is bought.
The door has to be lifted before the key will go round. Is the lock failing?+
Probably not. That symptom is the door telling you the frame has moved, which on this edge of the city is ordinary. The bolt is landing low against the keeper and the cylinder is doing exactly what it should. Moving the strike and putting proper screws into framing is part of a normal visit, and a replacement cylinder would leave you lifting the same door.
Open 24 hours, 7 days
Say which door you are standing at and the call gets short
Daly City and the north Peninsula, every hour of the day. The door decides the work and the work decides the number, so the figure comes back on the call with the $89 call-out and the hour already inside it, and it is the figure on the receipt. Ninety days on the labor, in writing.